Terms and Condition:
Here are some details of the terms and conditions of the booking agreement. These terms and conditions are made after you make a booking trip for the trip and we accept. After you fill you all the requirements for booking and submit it you also agreed on the terms and conditions.
While traveling Travel insurance is mandatory. Standard Policies only covers medical clearance up to 4000m but make sure that you get covers trekking up to 6000m. Call the insurance company and check the specialties before you arrive in Nepal.
Cancellation Policy( canceled by us):
If in case of trip canceled by Uma Travels, we will notify you early and refund you 100% of the trip deposit you have made.
If canceled by you:
Cancellation one month prior to the trip 30%of the trip deposit is nonrefundable.
Cancellation prior to 25 days to the trip days, 50% of the trip deposit is nonrefundable.
Cancellation prior to 15 days to the trip days 15 % of the trip deposit is nonrefundable.
Cancellation prior to 7 days whole amount is nonrefundable.
Acceptance of Risk and liabilities:
We provide you the best and incredible experience for your trip. We provide you the best packages with the best deal but in cases of natural calamities, road blockages, flight delayed or canceled, sickness or accident we won’t be liable for this kind.
Uma Holidays use the client’s photos and videos to our advertisement, unless you mention us not to do, we always keep personal privacy.
Health, Fitness and Age Limit:
Good health and physical fitness are required the most on all trips like our tour, travel, and holidays. All travelers should be physically fit and healthy.
Late Booking :
We accept the last booking without extra cost or please contact us for the more information.
Acceptance of Risk:
We are committed to providing the best services by performing our duties honestly & seriously to make your journey very smooth & successful. However, we are not responsible for any changes in the itinerary due to unavoidable circumstance beyond our control such as govt. restriction, Landslide, road blockage, flood, snow political unrest, cancellation of flight, delay, sickness or accident and the nature of some of our trips are adventurous and risky as well, therefore may involve personal risk. We would like to inform you that you have to take all risk on yourself such as damages or injuries or death resulting from these inherent risks.
Refusal and Service:
We Uma Holidays Travels and Tours reserve the right refuse service, heavy Drinking, fighting and using verbal words to our guide or stuff is acceptable so please be respectful to our group and other travelers in the group.
All the trips cost are shown in USD. If you pay by credit card the company will determine the actual exchange rate and if you are paying a remaining balance in local currency we will calculate the amount based on the current exchange rate.
30% of the amount can be deposited in a bank before you arrive at Kathmandu and the remaining balance should be paid in a major currency at Uma Holidays Travels and Tours office in Kathmandu at the time of your arrival. If you pay with a credit /debit card in Nepal we will charge an additional fee of 13% to cover the local taxes and transaction fees. Our Bank Detail is listed below:
Name of the Account Holder: Uma Holidays Travels and Tours Pvt. Ltd.
Account Number: 01201020253598
Account Type: Current Account USD
Bank: Nepal Investment Bank
Bank Address: Putalisadak, Kathmandu, Nepal
Post-Box No: 20969
Swift Code:: NIBL NP KT
Bank Telephone No: (977-1) 4445303
Note: I would request you to check twice if there is an error occurred.